REPUTATION ENGINE // HOME SERVICE CONTRACTORS

Google Presence & Back‑End Systems
For Contractors

Build a simple follow‑up system that turns finished jobs into consistent 5‑star reviews and stronger Google visibility — without manual chasing.

15-minute system demonstration : Zero technician training required

SYSTEM ARCHITECTURE

The Review Engine

Autonomous reputation capture engineered specifically for trade professionals to dominate Google local pack rankings without manual follow-ups.

STEP 01 // DISPATCH

01

Service Completed

Ticket closure inside your field service software triggers the dispatch webhook instantly.

STEP 02 // OUTREACH

02

Auto-Request Sent

A friction-free direct link reaches the customer's phone within minutes while satisfaction peaks.

STEP 03 // INDEXING

03

Review Published

Verified 5-star ratings index immediately on Google Maps, systematically driving inbound organic calls.

SYSTEM ARCHITECTURE // 01-05

Our Process

A closed-loop reputation engine built for trade contractors. We automate customer engagement from initial contact to the verified 5-star review.

More 5-star reviews means higher Google rankings and more calls.

1-ON-1 SYSTEM BRIEFING // NO PRESSURE

01 // Direct Web Intake

A professional website configured with your services, service area, and an instant quote request form.

02 // Instant Text Reply

Instant text replies: every form submission gets a text back within seconds to keep leads warm.

03 // Missed-Call Recovery

Missed-call text-back: if you cannot answer, the caller automatically gets a text so you never lose a job.

04 // Automated Job Follow-Up

After each job, your customer gets a friendly check-in text asking how it went while satisfaction is peak.

05 // Smart Review Routing

Happy customers get a one-tap link to leave a Google review; unhappy customers send private feedback to you first.

SYSTEM TIERS

Transparent Pricing

Engineered deployment models for trade professionals. No contracts, zero setup fees, and total infrastructure control.

Basic Tier

$125 / month

Built for home service contractors who want more calls, more booked jobs, and a cleaner back end.

  • Automated Review Requests
  • Custom Image Messaging
  • Photo Uploads
  • Geo-Tagging Engine

Growth Tier

Custom / tailored scope

Comprehensive local footprint domination incorporating artificial intelligence search synthesis and algorithmic map rankings.

  • Everything in Basic Tier
  • SEO (Search Engine Optimization)
  • AEO (Answer Engine Optimization)
  • Multi-Zip Service Area Coverage

Privacy Policy

Last updated: November 2026

1. Overview

5 Star Reviews operates lead generation and Google review automation infrastructure for residential and commercial contractors across the United States. This Privacy Policy outlines how we collect, handle, protect, and utilize personal information gathered through our marketing funnels, website, and digital communications.

2. Information We Collect

We collect information you provide directly, including your full name, business email address, phone number, company name, trade specialty, service territory, and project volume requirements. When you book a strategic audit using our embedded booking calendar powered by LeadConnector and GoHighLevel, the widget collects submitted scheduling preferences, time zone, and appointment responses. Additionally, we automatically collect technical browsing data such as IP addresses, browser specifications, operating system details, referring URLs, and page navigation patterns.

3. How We Use Information

We utilize collected records to evaluate service qualification, coordinate demonstration calls, activate contractor review pipelines, deliver customer support, process billing, and dispatch operational updates. Aggregated operational records also assist in auditing advertising efficiency, testing website usability, and training internal account representatives.

4. Cookies, Analytics & Advertising

Our platforms use tracking technologies including the Meta (Facebook) Pixel, conversion API integrations, and Google Analytics. These scripts record interaction metrics to measure promotional performance, prevent fraudulent clicks, and serve relevant retargeting ads across Meta platforms and Google search networks. You may disable cookies in your browser settings or adjust personalization options directly within your Meta Ad Preferences and Google Ad Center accounts.

5. Sharing of Information

We do not sell, rent, or trade your personal records. Data is transferred strictly to accredited service providers who perform critical infrastructure tasks, including CRM data hosting via GoHighLevel and LeadConnector, appointment delivery engines, SMS confirmation gateways, and merchant billing processors. We may also disclose records if required to comply with federal or state subpoenas, statutory mandates, or lawful law enforcement demands.

6. Data Security

We enforce commercially accepted organizational and technical controls to shield confidential records against unauthorized interception, destruction, or disclosure. Communications to our application endpoints are encrypted using TLS/SSL standards, and database storage follows strict access privilege isolation. While we take comprehensive precautions, no electronic transmission over the internet can guarantee absolute vulnerability immunity.

7. Your Choices & Rights

You maintain the right to inspect, amend, or purge personal identification records maintained by our company. You can opt out of automated SMS alerts at any time by replying STOP, and unsubscribe from marketing emails using the embedded opt-out link in any message footer. To submit a formal privacy or record deletion request, contact us via the designated email address below.

8. Children’s Privacy

Our enterprise services are engineered exclusively for licensed commercial contractors, trade business operators, and business professionals. We do not deliberately solicit or maintain information from individuals under the age of 18. If a minor has supplied personal details to our system, please inform us immediately for rapid eradication.

9. Contact Us

If you have questions, privacy inquiries, or data access requests regarding this policy, please reach out to our privacy compliance team:

Company: 5 Star Reviews
Website: https://5fivestars.com/
Email: [email protected]